Customer Service - Level 2
Provides knowledge and understanding of effective customer service in a variety of work environments.
- 1 day
- We come to you
- Highfield (RQF)
- Contact for quote
Who Is It For?
Suitable for all
What You'll Learn
- • Principles of customer service
- • How needs and expectations are formed
- • Interpersonal skills
- • Appropriate behaviour
- • Responding to problems and complaints
Assessment
Multiple choice test
Get in Touch
Book Customer Service – Level 2 Course
Contact us today to arrange your training
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